Privacy Policy
AttendMD Privacy Policy
Effective Date: May 2026
AttendMD (“AttendMD,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the information entrusted to us.
This Privacy Policy explains how AttendMD collects, uses, stores, and safeguards information when individuals and organizations interact with our website, platform, services, and integrations.
Information We Collect
Depending on how AttendMD is used, we may collect the following categories of information:
Account & Organization Information
Name
Email address
Organization name
User role and permissions
Contact information
Platform Usage Information
Login activity
Device and browser information
Operational usage analytics
System interaction logs
Feature usage metrics
Integration & Operational Data
Depending on customer integrations and configuration, AttendMD may process operational and healthcare-related information originating from third-party systems, including:
Attendance data
Scheduling information
Census and utilization data
Billing and operational reporting data
Financial and performance reporting data
Admissions and operational workflow data
Protected Health Information (PHI)
AttendMD is designed to support healthcare organizations operating within HIPAA-regulated environments.
Protected Health Information (PHI), when processed through customer-configured integrations or workflows, remains controlled by the customer organization.
AttendMD does not access, view, or use customer PHI outside of the customer environment except where necessary to support authorized technical, operational, or compliance-related functions.
How We Use Information
AttendMD may use collected information to:
Provide and maintain platform functionality
Support integrations and interoperability workflows
Improve operational reporting and analytics
Provide customer support and onboarding
Maintain security, audit logging, and system integrity
Monitor platform performance and reliability
Develop and improve platform features and services
Data Security
AttendMD implements safeguards designed to support healthcare operational security and organizational data protection, including:
Encrypted data transmission
Role-based access controls
Organization-level data isolation
Audit logging
Secure authentication workflows
Secure cloud infrastructure practices
No method of transmission or storage is guaranteed to be 100% secure, but AttendMD is committed to maintaining commercially reasonable safeguards appropriate for healthcare operational environments.
Data Ownership
Customer organizations retain ownership and control over their data.
AttendMD does not sell customer data, operational data, or PHI.
Third-Party Services & Integrations
AttendMD may integrate with third-party platforms and vendors, including but not limited to:
EMRs / EHRs
Billing & revenue cycle systems
Financial platforms
Marketing platforms
CRM systems
Call tracking systems
Payment processing platforms
Use of third-party services may also be subject to the privacy policies and terms of those providers.
Cookies & Analytics
AttendMD may utilize cookies, analytics tools, and related technologies to improve website functionality, platform performance, and user experience.
This may include:
Website analytics
Performance monitoring
Security monitoring
Session management
User Access & Controls
Organizations using AttendMD may manage:
User access permissions
Role-based access controls
Facility-level access
Authentication workflows
Users should contact their organization administrator regarding account access or organizational data questions.
Changes to This Policy
AttendMD may update this Privacy Policy periodically as the platform evolves, integrations expand, or legal and operational requirements change.
Updated versions will be posted on this page with a revised effective date.
Contact
For questions regarding this Privacy Policy, security, or data handling practices, contact: